Water damage restoration
in Gresham, OR.

Inside source or outside source?

Start with one question. Did the water begin inside your walls, or did it arrive from outside? An inside source is a failed supply line, a water heater, a washer hose or an appliance. An outside source is runoff, a blocked drain, a seep through a foundation wall, or a sewer line that has backed up.

Say which one when you call. Clean supply water is handled differently from groundwater or sewage, and the answer changes what can be dried in place.

When a pipe fails and several rooms get wet

A sudden pipe failure can affect more than one room. Water spreads across a floor, wicks into the base of the walls, drops through a ceiling and runs into the room below.

Shut off the water to the building if you can do it safely. The City of Gresham asks you to call Water Operations first if you need help turning off your water meter, which may help you avoid damage to the meter box’s water valve.

After that we extract standing water, find hidden moisture with meters, set up drying equipment and plan repairs. Superior is licensed and insured.

When water comes in from outside

Water that enters from outside often carries soil, debris or sewage, so keep people and pets out of it. Note the entry point, such as a door threshold, window well or floor drain.

If the trouble is out in the street, The City of Gresham takes reports of broken City mains, rain hazards and flooding in the public right-of-way, with one number on weekdays from 7:30 am to 4:30 pm and another after hours and on weekends. Those lines are for the public side, not the inside of your building.